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Idaho Falls: 208-522-1422  Pocatello: 208-232-8228
 HOURS: MON - FRI 10:00 A.M. - 6:00 P.M. | SAT: 10:00 A.M. - 4:00 P.M.

MACHINE REPAIR & SERVICE

Our service department is bar none the most experienced and complete with 30+ years of experience. You can trust that we are conscious of the value of your machine! We are factory trained and certified in Bernina, Baby Lock, Bernette & Handi Quilter.

 

  • Free Estimates on all services, if it is not fixable by us, we don’t charge you!
  • Prices do not include any extra parts. Don’t worry, we will always notify you of any extras.
  • All work is warrantied and performed by factory trained, certified technicians. 
  • We work on every make and model of household, domestic machines.
  • Unfortunately due to our high demand, we cannot offer same-day service. Turnaround is 7-10 Days on ALL repairs. 
  • Sorry, we are not trained to service Industrial Sewing Products. 
  • Treadle Machines: Due to age, general conditions and replacement parts, we no longer accept treadle machines for service. You can visit youtube for information on oiling and operations. 
  • Frustrated? You may be able to solve your issue: Download our helpful Troubleshooting Guide here! 

RATES

Prices listed as of June 1, 2024

Household Sewing Machine & Serger Services

M

Minimum Bench Charge

$25.00

T&T

Tension and Timing Service
(no cleaning and oiling)
60 Day Labor Warranty

$39.00

RM

Routine Maintenance Service
Standard Check Up Cleaning and Oiling
90 Day Labor Warranty

$59.00

CT

Complete Tune Up Service
In-depth Check Up Cleaning and Oiling
180 Day Labor Warranty

$79.00

RS

Restoration Service
Machines Needing Extensive Work
because of age, damage or neglect
180 Day Labor Warranty

$299.00

 


 


Specialty Machine Services

B8

Bernina 8 Series Routine Maintenance
180 Day Labor Warranty

$119.00

CE

Baby Lock Commercial Embroidery Machine Routine Maintenance 
Standard Check Up Cleaning and Oiling
180 Day Labor Warranty

$199.00

 


 Long Arm Quilting Machines Services

(Handi Quilter, Baby Lock & Bernina Brand Only)

LA TT

Long Arm Quilter Tension and/or Timing
Tension, Timing & Troubleshooting. (No Cleaning & Oiling)      60 Day Warranty

$59.00

LA

 


Long Arm Quilter Routine Maintenance: 
Handi Quilter, Baby Lock & Bernina ONLY

Standard Check Up Cleaning and Oiling
180 Day Warranty

 

$129.00
 

7 - 10 Day Waiting Period on All Services

APPOINTMENT SERVICE*  - this service is not available at this time
If you need your machine back the same day, you can call and schedule an appointment with our technician.  
*We require 7 days prior notice and some machines cannot be accommodated.

SORRY, NOT AVAILABLE AT THIS TIME. 

24-HOUR PRIORITY SERVICE*  - this service is not available at this time
Didn’t make an appointment? Have an Emergency?! We provide an expedited service!  
Get your machine back within 24 hours of drop off.
*Some machines cannot be accommodated. Check with technician.

SORRY, NOT AVAILABLE AT THIS TIME. 


Ala Carte Services

RT

Thread Serger & Troubleshoot

Drop off/Pick up Later

$19.00

WF

Walking Foot Service
Troubleshooting, Maintenance and Oiling of Bernina Walking Foot

$19.00

SS

Scissors Sharpening
Drop off/Pick up Later

$7.00

PSS

Pinking Shear Sharpening
Drop off/Pick up Later

$9.00