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Idaho Falls: 208-522-1422  Pocatello: 208-232-8228
 HOURS: MON - FRI 10:00 A.M. - 6:00 P.M. | SAT: 10:00 A.M. - 4:00 P.M.

MACHINE REPAIR & SERVICE

Our service department is bar none the most experienced and complete with 30+ years of experience. You can trust that we are conscious of the value of your machine! We are factory trained and certified in Bernina, Baby Lock, Bernette & Handi Quilter.

 

  • Free Estimates on all services, if it is not fixable by us, we don’t charge you!
  • Prices do not include any extra parts. Don’t worry, we will always notify you of any extras.
  • All work is warrantied and performed by factory trained, certified technicians. 
  • We work on every make and model of household, domestic machines.
  • Unfortunately due to our high demand, we cannot offer same-day service. Turnaround is 7-10 Days on ALL repairs. 
  • Sorry, we are not trained to service Industrial Sewing Products. 
  • Treadle Machines: Due to age, general conditions and replacement parts, we no longer accept treadle machines for service. You can visit youtube for information on oiling and operations. 

RATES

Prices listed as of June 1, 2024

Household Sewing Machine & Serger Services

M

Minimum Bench Charge

$25.00

T&T

Tension and Timing Service
(no cleaning and oiling)
60 Day Labor Warranty

$39.00

RM

Routine Maintenance Service
Standard Check Up Cleaning and Oiling
90 Day Labor Warranty

$59.00

CT

Complete Tune Up Service
In-depth Check Up Cleaning and Oiling
180 Day Labor Warranty

$79.00

RS

Restoration Service
Machines Needing Extensive Work
because of age, damage or neglect
180 Day Labor Warranty

$299.00

 


 


Specialty Machine Services

B8

Bernina 8 Series Routine Maintenance
180 Day Labor Warranty

$119.00

CE

Baby Lock Commercial Embroidery Machine Routine Maintenance 
Standard Check Up Cleaning and Oiling
180 Day Labor Warranty

$199.00

 


 Long Arm Quilting Machines Services

(Handi Quilter, Baby Lock & Bernina Brand Only)

LA TT

Long Arm Quilter Tension and/or Timing
Tension, Timing & Troubleshooting. (No Cleaning & Oiling)      60 Day Warranty

$59.00

LA

 


Long Arm Quilter Routine Maintenance: 
Handi Quilter, Baby Lock & Bernina ONLY

Standard Check Up Cleaning and Oiling
180 Day Warranty

 

$129.00
 

7 - 10 Day Waiting Period on All Services

APPOINTMENT SERVICE*  - this service is not available at this time
If you need your machine back the same day, you can call and schedule an appointment with our technician.  
*We require 7 days prior notice and some machines cannot be accommodated.

SORRY, NOT AVAILABLE AT THIS TIME. 

24-HOUR PRIORITY SERVICE*  - this service is not available at this time
Didn’t make an appointment? Have an Emergency?! We provide an expedited service!  
Get your machine back within 24 hours of drop off.
*Some machines cannot be accommodated. Check with technician.

SORRY, NOT AVAILABLE AT THIS TIME. 


Ala Carte Services

RT

Thread Serger & Troubleshoot

Drop off/Pick up Later

$19.00

WF

Walking Foot Service
Troubleshooting, Maintenance and Oiling of Bernina Walking Foot

$19.00

SS

Scissors Sharpening
Drop off/Pick up Later

$7.00

PSS

Pinking Shear Sharpening
Drop off/Pick up Later

$9.00