Idaho Falls: 208-522-1422 Pocatello: 208-232-8228
HOURS: MON - FRI 10:00 A.M. - 6:00 P.M. | SAT: 10:00 A.M. - 4:00 P.M.
Return Policy: (amended 3/9/2019)
Sewing Needles, Opened Embroidery Collections, Designs on Demand, Opened Embroidery Software, copyrighted books, copyrighted patterns, and special or custom orders.
New notions, accessories, thread and all goods with exception of serialized machines:*
- Gary’s Sewing Center Store Credit is gladly given with a sales receipt.
- No cash, check or credit card refunds.
- For opened items, a 15% restocking fee will be deducted before store credit is given.
For Any Serialized Sewing Machine, Serger, Embroidery Machine, Long arm:
- Store Credit is gladly given with a sales receipt within 30 days of original purchase.
- If you would like a cash, check or credit card refund, the refund must take place within 14 days of the original purchase and a flat 15% restocking fee will be deducted from original purchase amount. If you originally paid with cash or check, you will receive a refund check within 5 business days. A credit card/debit refund can be processed instantly and usually takes 3-4 days to post to your account. If you purchased with Outside Financing (Synchrony Sewing & More or Bernina Card) there may be additional fees and time to process the refund. - (This is depending on time frame and if you used a promotion like 12 Months No Interest Payments)
- If Long Arm machine has been installed in your home, sale is final.
Sewing Needles, Opened Embroidery Collections, Designs on Demand, Opened Embroidery Software, copyrighted books, copyrighted patterns, and special or custom orders.