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Idaho Falls: 208-522-1422  Pocatello: 208-232-8228
 HOURS: MON - FRI 10:00 A.M. - 6:00 P.M. | SAT: 10:00 A.M. - 4:00 P.M.
Return Policy: (amended 3/9/2019) 

New notions, accessories, thread and all goods with exception of serialized machines:*

  • Gary’s Sewing Center Store Credit is gladly given with a sales receipt.
  • No cash, check or credit card refunds.
  • For opened items, a 15% restocking fee will be deducted before store credit is given. 

 

For Any Serialized Sewing Machine, Serger, Embroidery Machine, Long arm:

  • Store Credit is gladly given with a sales receipt within 30 days of original purchase.
  • If you would like a cash, check or credit card refund, the refund must take place within 14 days of the original purchase and a flat 15% restocking fee will be deducted from original purchase amount. If you originally paid with cash or check, you will receive a refund check within 5 business days. A credit card/debit refund can be processed instantly and usually takes 3-4 days to post to your account. If you purchased with Outside Financing (Synchrony Sewing & More or Bernina Card) there may be additional fees and time to process the refund. - (This is depending on time frame and if you used a promotion like 12 Months No Interest Payments)
  • If Long Arm machine has been installed in your home, sale is final. 
*All Sales are Final on:
Sewing Needles, Opened Embroidery Collections, Designs on Demand, Opened Embroidery Software, copyrighted books, copyrighted patterns, and special or custom orders
.